Frequently Asked Questions

How do I find the nearest Dubuque Bank & Trust location?

Visit our Contact Us page to find the location and ATM that best serves your needs. Or call Cirrus to location ATMs when you are traveling at 1-800-4-CIRRUS.

What if I need to talk to a customer service representative about my account?

Dubuque Bank & Trust Customer Service is available by calling (563)589-2000 or 1-800-397-2000.

How do I deposit money into my personal checking account?

You can deposit money at any Dubuque Bank & Trust location, at many ATM machines and by using direct deposit — a convenient service that automatically deposits your money directly into your account.

How can I set up direct deposit?

To find out if direct deposit service is available through your employer, contact your payroll or personnel department. If your employer offers this service, give your employer:

• A voided check (not a deposit slip) from your Dubuque Bank & Trust account.
• This Dubuque Bank & Trust routing number 073900535.

For Social Security/Supplemental Security or other federal government income, call the Social Security administration toll free at 1-800-772-1213 or visit one of our offices. For other types of payments, contact the payer.

What if I have other questions about my checking account?

Call 1-800-397-2000 or (563)589-2000 and ask for customer service.