Customer Success Stories

Strong Roots - Tracy Export Inc.

The logging industry is one of tradition, and most people working in it today were born in it. That’s certainly the case for the folks at family-owned and -operated Tracy Export, Inc. of East Dubuque, Illinois. This hidden gem of a company owes its line of work to Dayton Tracy, who was the family’s first logger. His son, Bill, followed in his father’s footsteps, founding Tracy Export in 1982. Today, the company is run by Bill’s son Craig, and his children, Matt, Allysen and Mike. And logging isn’t the only tradition in this family—they also have a knack for developing trusted, long-term relationships.

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Fueled By Passion - Mulgrew Oil Co.

Founded in 1893, Mulgrew Oil Co. of Dubuque, Iowa, is a fourth-generation company that deals in fuel, coolant sales, propane and lubricants. The company has seen consistent growth throughout the past 15 years, all thanks to business savvy and a tradition of passion. 

“I’m extremely proud to be where I am today,” says Jim Mulgrew, President of Mulgrew Oil. “Knowing what my forefathers did to progress the company has showed me what it takes to not only keep a business alive over the years, but to continually take it to new places.” 


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Retirement with a Beautiful View - Rustic Barn Campground

As you drive North from Dubuque on busy U.S. Highway 61 through the edge of Wisconsin, nestled slightly off the beaten path is the quaint Rustic Barn Campground. Ranked number one in the area by TripAdvisor , Yelp and Good Sam, owner Mike Murphy is thrilled to live his dream as a host to more than 4,000 campers each season.

With Galena, Dubuque and Platteville offering festivals, casinos, cheese factories, wineries and breweries—all within driving distance, the campground is a great place for travelers to rest. “It’s an incredible place and a great base for exploration throughout the tri-states,” says Murphy. “The Rustic Barn is unique—more unique than I ever thought it to be.” And, there’s a gorgeous, picturesque view of the plains to boot.

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Sweet Taste of Success - Candle Ready Cakes

Candle Ready Cakes has been a Dubuque Main Street feature since August 2012. In its four short years, the small bakery’s gourmet and specialty cakes, cupcakes and other confections have earned reputations as some of the tastiest treats in Dubuque.

“We have a lot to offer,” says Jill Schrempf, Co-Owner. “If you need a cake—no matter what the occasion—you can come to us and we’ll work with you to create something special and unique.” Candle Ready Cakes is staffed by five people, including Schrempf and her mother, Beth. Together they spend their days baking and decorating made-to-order treats at Candle Ready’s quaint Main Street location. And despite its relatively modest size, the storefront has plenty going on inside. “On a typical Saturday, we’ll welcome about 100 walk-in customers,” she says proudly. “And we have at least one wedding cake booked every weekend this whole year.”

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Sharing the Journey - Hospice of Dubuque

Many have heard of Hospice of Dubuque, and those who have benefited from its services will gladly sing its praises. The local nonprofit, which began serving the tri-state area in 1983 with a mission of providing compassionate care for the terminally ill and their loved ones, has grown and evolved throughout the years. Today, services include specialized, patient-centered end-of-life care, as well as community education and bereavement programs. The organization’s core goal: to provide individualized care for the terminally ill that promotes comfort, dignity, quality of life and family involvement. How does Hospice of Dubuque achieve that goal? With 68 employees, 120 volunteers and a little help from the folks at DB&T.

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