Dubuque Bank and Trust introduces security brief, aims to heighten cyber security awareness

Dubuque, Iowa – October 1, 2018 – The ever-changing landscape of cybercrime introduces new threats. Keeping up with cyber security best practices can be a little overwhelming, but the professionals at Dubuque Bank and Trust created a list of the top three steps businesses and individuals can take to protect themselves. “We thought it would be helpful to cut through the clutter, and establish the most critical steps toward protecting families and businesses against cybercrime,” Lynn H. “Tut” Fuller, President and CEO of Dubuque Bank and Trust, said.

While the cyber security industry has been making great strides, cyber criminals are becoming more creative and have diversified their attack strategies. For more than a decade, complex and sophisticated cybercrime organizations focused on large organizations. Today, cyber criminals are increasingly attacking small businesses and consumers with greater frequency, which means we all must take steps to safeguard our information.

“We invest in security technology and education 365 days a year,” Tut Fuller said. “The first step in protecting your family and/or business is cyber awareness,” Tut Fuller said. Dubuque Bank and Trust introduced “Security Brief” for business and for families.

1.Make sure you’re paying an actual vendor. Always verify payment requests submitted to yourbusiness. Verify with a second individual or with the requestor, but through a different channel thanthe one used to submit the request. Always use a phone number on file, not a phone numbercontained in the request. Never feel pressured to initiate a payment without verification. It is safer totake a little longer and be sure the payment is legitimate, than to be quick and lose thousands ofdollars to fraud. Always verify any change to vendor payment instructions (i.e., bank name oraccount number) and use dual control—establish a dual control requirement for all outgoing ACH orwire payments.

2.Reduce payment fraud risks by separation of Accounts Payable (AP) duties and accountsegregation. Once your process has the checks and balances you need to avoid duplicate and/orunauthorized payments, talk to your Treasury Management team to evaluate today’s tools and technology that not only help reduce payment fraud, but can also help you automate some of the AP process to save time and money.

3.Require multi-factor authentication when receiving initial payment information or a request tochange payment information

1.Use strong passwords and change them at least once per quarter. DO NOT use the same passwordfor multiple log ins. Use multi-factor authentication whenever it’s available.

2. Avoid unknown links or attachments in email. When you receive a request for payment via email,review it carefully and if there is any doubt, contact the vendor via the phone number listed on aprevious invoice or look up their number online to verify. Fraudsters can change any company’semail address by adding a letter, a period or another character that people may miss if they are notaware of the risk of fraud.

3.Use anti-virus software. Install and maintain current anti-virus software on all devices, includingmobile phones and tablets.

For more information about cyber security, visit www.dubuquebank.com/stopfraud.

Dubuque Bank and Trust is also hosting “Recognizing the Danger and Minimizing the Threat,” a fraud seminar that will cover employee theft schemes commonly encountered in the workplace. This event will feature guest speaker Tim Tribe, Forensic Accountant, and occur Wednesday, October 17, at Diamond Jo Casino in Dubuque, Iowa. If you wish to attend, please contact Norma Kramer at563.589.1990 by Wednesday, October 10.

About Dubuque Bank and Trust Company
(DB&T), a subsidiary of Heartland Financial USA, Inc., (NASDAQ: HTLF), is a state chartered bank with more than $1.4 billion in assets and serving customers in the Tri-State region of Dubuque County in northeast Iowa, portions of Grant County in southwest Wisconsin and Jo Daviess County in northwest Illinois. Additionally, the bank serves the Keokuk, Iowa and Carthage, Illinois areas through First Community Bank. The bank operates ten branch offices in Dubuque County with three offices in Keokuk and Carthage. The bank specializes in business lending and deposit services, and provides a wide variety of personal credit and deposit services along with complete electronic banking programs. For more information visit www.dubuquebank.com or call (877) 280-1851. DB&T is a member of the Federal Deposit Insurance Corporation and an Equal Housing Lender.


News Dubuque Bank and Trust introduces security brief, aims to heighten cyber security awareness